AI Usage Policy

TRANSPARENCY DISCLOSURE

Ovation Event Solutions · A brand of Secondspin Supply Company, LLC
Effective date: June 2026 · Last updated: June 2026

At Ovation Event Solutions, we believe in transparency in our pricing, our practices, and our processes. That commitment extends to how we use technology to support our business operations. This policy explains where and how AI tools are used in our work.

1. Our position on AI

We use AI-assisted tools as a productivity resource and never as a replacement for human expertise, creativity, or professional judgment. Ovation Event Solutions was built on Zepher’s decade of public health and safety expertise and Elisha’s aptitude for design. Our human expertise is the foundation of every service we provide. AI tools support that foundation, and AI tools will never replace it.

Every piece of content on this website has been reviewed, edited, approved, and takes final form under the direct supervision of our team. We are responsible for the accuracy, appropriateness, and quality of all content we publish, regardless of whether it was initially drafted with AI assistance.

2. Where AI tools are used

Use case	AI involvement	Human oversight
Website copy and blog content	Some content is drafted or enhanced using generative AI tools (including Claude by Anthropic)	All content is reviewed, revised, and approved by Zepher before publication
Social media content	Captions and post copy may be drafted with AI assistance	All posts are reviewed and published by our team
Service proposals and email templates	Template language may be AI-assisted in initial drafting	All proposals are reviewed and personalized before sending to clients
Business planning and operations	AI tools may be used for internal planning, pricing analysis, and document drafting	All business decisions remain solely with the owners of Ovation Event Solutions
Photography and imagery	We do not use AI-generated imagery on this site. All photos are real event photography or licensed stock photography.	N/A
Client communications	We do not use AI chatbots or automated AI responses for client communication. All direct client communication is handled by Zepher or Elisha personally.	N/A — fully human

3. Accuracy and liability

While we take care to verify all information published on this Site, AI tools can occasionally produce inaccurate, outdated, or incomplete information. In accordance with Federal Trade Commission (FTC) guidelines, we take full responsibility for all claims made on this website — AI assistance does not reduce our accountability for accuracy.

If you identify any inaccuracy on this Site, please contact us at hello@ovationeventsolutions.com and we will review and correct it promptly.

4. Copyright and original work

Under current U.S. Copyright Office guidelines, purely AI-generated content without meaningful human authorship may have limited copyright protection. All content on this Site represents the creative output of Ovation Event Solutions under significant human authorship including strategic direction, brand voice, editorial judgment, factual verification, and final approval. AI tools function as a drafting assistant, not as the author.

Accordingly, all content on this Site remains proprietary to Secondspin Supply Company, LLC as stated in our Terms and Conditions.

5. Your data and AI tools

We do not input your personal information including your name, contact details, event information, or payment data into external AI tools. Client data is handled exclusively through the vetted third-party platforms listed in our Privacy Policy (Booqable, SignWell, HubSpot, WPForms). See our Privacy Policy for complete details on how your data is handled.

6. Updates to this policy

The legal and regulatory landscape around AI is evolving rapidly. We will update this policy as our practices change or as new legal requirements emerge. We are committed to remaining transparent about our use of technology as the industry develops.

Questions about our AI usage:

Ovation Event Solutions · Secondspin Supply Company, LLC
Charlotte, North Carolina
Email: hello@ovationeventsolutions.com; secondspinsupplyco@gmail.com